{"id":3997,"date":"2025-09-18T13:42:18","date_gmt":"2025-09-18T03:42:18","guid":{"rendered":"https:\/\/g8education.edu.au\/?page_id=3997"},"modified":"2026-09-17T12:11:10","modified_gmt":"2026-09-17T02:11:10","slug":"cctv-faqs","status":"publish","type":"page","link":"https:\/\/g8education.edu.au\/cctv-faqs","title":{"rendered":"CCTV in our centres"},"content":{"rendered":"    <section id=\"g8-page-title_0_68cb7f9c00117\" class=\"g8-page-title primary  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-page-title__container g8-block-container\">\n                        <div class=\"g8-page-title__inner-container--image\">\n                                                            <i class=\"g8-icon g8-icon-g8-pattern-horizontal\"><\/i>\n                                                    <\/div>\n                        <div class=\"g8-page-title__inner-container--content\">\n                            <h1 class=\"g8-page-title__title\">CCTV in our centres<\/h1>\n                                                                                        <div class=\"g8-page-title__last-updated\">Last updated 17 September 2026<\/div>\n                                                                                                            <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_2_68cb7f9c0011d\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                                                    <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>Prior to the announcement of new Government reforms relating to CCTV, G8 Education had committed to rolling out CCTV to all our centres in Australia. This initiative forms part of our ongoing commitment to strengthening child safety policies, procedures, and practices.<\/p>\n<p>The rollout will occur in stages, with regular updates provided to families and team members as the project progresses. We are committed to meeting all child safety, privacy, and data security requirements, and will comply with all applicable Australian laws and regulations. Please refer to our CCTV Policy for further information.<\/p>\n<p>The project is currently in the design finalisation and pilot phase, and some elements are still being finalised. We will continue to share updates as the rollout advances.<\/p>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-accordion_4_68cb7f9c00121\"\n        class=\"g8-accordion dark  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-accordion__container g8-block-container\">\n                        <h2 class=\"g8-accordion__title g8-block-title\">Frequently asked questions<\/h2>\n                                                    <div class=\"accordion accordion-flush g8-accordion__items\"\n                                id=\"g8-accordion_4_68cb7f9c00121-items\">\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-0\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-0\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Why are we introducing CCTV?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-0\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>We are rolling out CCTV as part of our commitment to strengthening child safety and supporting our ongoing child protection practices. All CCTV usage will comply with applicable Australian laws and regulations for privacy, data security, and the secure storage of information. The rollout will occur in stages, and we will keep families and team members updated along the way.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-1\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-1\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">How will CCTV make it safer for children?\u202f\u202f<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-1\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>CCTV provides an additional safeguard by supporting the safety and wellbeing of children and providing a review mechanism when an alleged incident occurs, complaint is made or a concern arises which requires investigation.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-2\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-2\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">How will CCTV make it safer for team members?\u202f<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-2\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>CCTV supports a safer workplace by providing an independent record which can assist in investigations of alleged incidents and complaints.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-3\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-3\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Where will cameras be located?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-3\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>All CCTV cameras will be clearly visible and capture CCTV footage in accordance with all applicable Commonwealth and State laws and regulations. Specific camera locations will vary from centre to centre.<\/p>\n<p>CCTV cameras may be located in the following areas of centres and, where applicable, support offices (Included Areas):<\/p>\n<ul>\n<li>External play areas<\/li>\n<li>Education rooms \/ internal play areas<\/li>\n<li>Communal areas, such as reception or passages<\/li>\n<li>Yard areas not licensed for children (e.g. service areas)<\/li>\n<li>Kitchens<\/li>\n<li>Entrances<\/li>\n<li>Sleep or cot rooms<\/li>\n<li>Car parks<\/li>\n<\/ul>\n<p>CCTV cameras will not be located in the following areas (Excluded Areas):<\/p>\n<ul>\n<li>Bathrooms for children, Team Members and visitors<\/li>\n<li>Nappy change rooms<\/li>\n<li>Employee changing facilities<\/li>\n<li>Staff rooms<\/li>\n<li>Any areas designated for breastfeeding (which does not include breastfeeding that occurs in Included Areas)<\/li>\n<li>Any areas designated for prayer (which does not include prayer that occurs in Included Areas).<\/li>\n<\/ul>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-4\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-4\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Who will be able to view footage?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-4\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>Access to CCTV footage will be limited to authorised persons with a legitimate legal, regulatory or operational purpose, in accordance with the CCTV Policy.<\/p>\n<p>Access to CCTV Footage will be limited to:<\/p>\n<ul>\n<li>Authorised Team Members; or<\/li>\n<li>Authorised persons within G8\u2019s CCTV suppliers and support team, with responsibility for ensuring security and functionality of the CCTV system.<\/li>\n<\/ul>\n<p>All access to CCTV footage by Authorised Team Members, CCTV suppliers and support team is logged, monitored, and auditable.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-5\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-5\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">How long will footage be kept?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-5\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>CCTV footage will be kept for 30 days and then automatically and securely deleted.<\/p>\n<p>In some cases, footage may need to be retained for longer for a purpose set out in our CCTV Policy or as required by law.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-6\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-6\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Will CCTV be used to monitor team members?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-6\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>CCTV will not be used to for continuous or routine monitoring of team member performance on a live basis, or covert surveillance. However, monitoring may occur in the event of an alleged incident, complaint or concern being raised, and where an investigation is being undertaken, as set out in our CCTV Policy.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-7\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-7\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Will someone be constantly monitoring CCTV?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-7\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>CCTV will not be continuously monitored. CCTV footage will only be accessed by authorised team members when there is an alleged incident, complaint, concern, or investigation.<\/p>\n<p>A limited number of our centres require a live camera feed to be displayed on a monitor as a result of centre layout or a service approval condition. Live camera feeds are only viewed in real time.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-8\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-8\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Can a centre install its own CCTV?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-8\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>As part of the rollout, CCTV will be introduced through a centralised project to ensure every centre meets the same safety, privacy, and data security standards. Locally installed CCTV devices will not be permitted.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-9\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-9\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">What if my centre already has CCTV?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-9\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>If your centre already has CCTV, it will be reviewed as part of the project. Centres will not be permitted to make changes or install new systems independently.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-10\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-10\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">How will data be kept secure?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-10\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>Your data will be protected using multiple layers of security built into the platform.<\/p>\n<p>All CCTV footage is encrypted both when it is transmitted and when it is stored, helping to prevent unauthorised access. CCTV footage will be stored securely in Australia. Access to the system is restricted to authorised users only, with permissions based on their role and responsibilities. All access and activity within the system is logged and can be audited.<\/p>\n<p>To keep CCTV footage secure, G8 uses measures such as:<\/p>\n<ul>\n<li>Restricting access to authorised personnel who require it for legitimate operational or legal purposes.<\/li>\n<li>Using secure methods to store and transmit footage.<\/li>\n<li>Monitoring for unauthorised access and investigating any incidents that occur.<\/li>\n<li>Regularly reviewing access records and system activity.<\/li>\n<\/ul>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-11\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-11\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">What happens if there\u2019s ever unauthorised access to the system or any footage?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-11\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>Protecting the security of CCTV footage is a priority. A range of safeguards are built into the system to help prevent unauthorised access.<\/p>\n<p>If unauthorised access to the system or footage is identified, it will be investigated by G8\u2019s Privacy Officer and Head of Cyber Security in line with G8 policies, the Privacy Act 1988 (Cth), and any other applicable legal requirements.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-12\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-12\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">When will CCTV cameras be installed?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-12\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>We are currently in the design finalisation and pilot phase. Installation at selected Pilot centres will commence in late September. Installation for remaining centres will be communicated when confirmed.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-13\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-13\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">How is privacy being protected?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-13\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>Cameras will only be installed in appropriate shared spaces, and clear signage at centres will let people know where CCTV is in operation.<\/p>\n<p>G8 will manage CCTV through consistent policies and procedures across all centres and support offices, helping to ensure the same privacy, safety, and data security standards are applied everywhere.<\/p>\n<p>The use of CCTV will comply with the Privacy Act 1988 (Cth) and other applicable laws.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-14\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-14\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">How does family consent for photographs affect CCTV footage?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-14\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>We understand that some families do not permit photographs of their children to be shared or used for marketing or on platforms like Xplor. CCTV footage will never be used for these purposes. CCTV footage will only be used for safety, protection, incident review and investigation as in our CCTV Policy.<\/p>\n<p>Families will be notified of the presence of CCTV cameras.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-15\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-15\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Will G8 use Artificial Intelligence (AI) to review CCTV footage?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-15\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>G8 may use AI to conduct searches (for example, attribute searches for colour of clothing) across CCTV Footage where reasonably necessary for CCTV purposes.<\/p>\n<p>Biometric information (such as that used in facial recognition technology) is not used as part of these searches.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                        <h2 class=\"g8-accordion__item__header accordion-header\">\n                                            <button class=\"g8-accordion__item__header__button accordion-button collapsed\"\n                                                type=\"button\" data-bs-toggle=\"collapse\"\n                                                data-bs-target=\"#flush-collapse-g8-accordion_4_68cb7f9c00121-16\"\n                                                aria-expanded=\"false\"\n                                                aria-controls=\"flush-collapse-g8-accordion_4_68cb7f9c00121-16\">\n                                                <span\n                                                    class=\"g8-accordion__item__title\">Will audio be recorded?<\/span>\n                                                <i class=\"g8-icon g8-icon-alt-arrow-down\" aria-hidden=\"true\"><\/i>\n                                            <\/button>\n                                        <\/h2>\n                                        <div id=\"flush-collapse-g8-accordion_4_68cb7f9c00121-16\"\n                                            class=\"accordion-collapse collapse\"\n                                            data-bs-parent=\"#g8-accordion_4_68cb7f9c00121-items\">\n                                            <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                <p>No. Our CCTV system does not capture audio recordings.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Why are we introducing CCTV?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are rolling out CCTV as part of our commitment to strengthening child safety and supporting our ongoing child protection practices. All CCTV usage will comply with applicable Australian laws and regulations for privacy, data security, and the secure storage of information. The rollout will occur in stages, and we will keep families and team members updated along the way.\"}},{\"@type\":\"Question\",\"name\":\"How will CCTV make it safer for children?\\u202f\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CCTV provides an additional safeguard by supporting the safety and wellbeing of children and providing a review mechanism when an alleged incident occurs, complaint is made or a concern arises which requires investigation.\"}},{\"@type\":\"Question\",\"name\":\"How will CCTV make it safer for team members?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CCTV supports a safer workplace by providing an independent record which can assist in investigations of alleged incidents and complaints.\"}},{\"@type\":\"Question\",\"name\":\"Where will cameras be located?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All CCTV cameras will be clearly visible and capture CCTV footage in accordance with all applicable Commonwealth and State laws and regulations. Specific camera locations will vary from centre to centre.\\nCCTV cameras may be located in the following areas of centres and, where applicable, support offices (Included Areas):\\n\\nExternal play areas\\nEducation rooms \\\/ internal play areas\\nCommunal areas, such as reception or passages\\nYard areas not licensed for children (e.g. service areas)\\nKitchens\\nEntrances\\nSleep or cot rooms\\nCar parks\\n\\nCCTV cameras will not be located in the following areas (Excluded Areas):\\n\\nBathrooms for children, Team Members and visitors\\nNappy change rooms\\nEmployee changing facilities\\nStaff rooms\\nAny areas designated for breastfeeding (which does not include breastfeeding that occurs in Included Areas)\\nAny areas designated for prayer (which does not include prayer that occurs in Included Areas).\"}},{\"@type\":\"Question\",\"name\":\"Who will be able to view footage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Access to CCTV footage will be limited to authorised persons with a legitimate legal, regulatory or operational purpose, in accordance with the CCTV Policy.\\nAccess to CCTV Footage will be limited to:\\n\\nAuthorised Team Members; or\\nAuthorised persons within G8\\u2019s CCTV suppliers and support team, with responsibility for ensuring security and functionality of the CCTV system.\\n\\nAll access to CCTV footage by Authorised Team Members, CCTV suppliers and support team is logged, monitored, and auditable.\"}},{\"@type\":\"Question\",\"name\":\"How long will footage be kept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CCTV footage will be kept for 30 days and then automatically and securely deleted.\\nIn some cases, footage may need to be retained for longer for a purpose set out in our CCTV Policy or as required by law.\"}},{\"@type\":\"Question\",\"name\":\"Will CCTV be used to monitor team members?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CCTV will not be used to for continuous or routine monitoring of team member performance on a live basis, or covert surveillance. However, monitoring may occur in the event of an alleged incident, complaint or concern being raised, and where an investigation is being undertaken, as set out in our CCTV Policy.\"}},{\"@type\":\"Question\",\"name\":\"Will someone be constantly monitoring CCTV?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CCTV will not be continuously monitored. CCTV footage will only be accessed by authorised team members when there is an alleged incident, complaint, concern, or investigation.\\nA limited number of our centres require a live camera feed to be displayed on a monitor as a result of centre layout or a service approval condition. Live camera feeds are only viewed in real time.\"}},{\"@type\":\"Question\",\"name\":\"Can a centre install its own CCTV?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"As part of the rollout, CCTV will be introduced through a centralised project to ensure every centre meets the same safety, privacy, and data security standards. Locally installed CCTV devices will not be permitted.\"}},{\"@type\":\"Question\",\"name\":\"What if my centre already has CCTV?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If your centre already has CCTV, it will be reviewed as part of the project. Centres will not be permitted to make changes or install new systems independently.\"}},{\"@type\":\"Question\",\"name\":\"How will data be kept secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your data will be protected using multiple layers of security built into the platform.\\nAll CCTV footage is encrypted both when it is transmitted and when it is stored, helping to prevent unauthorised access. CCTV footage will be stored securely in Australia. Access to the system is restricted to authorised users only, with permissions based on their role and responsibilities. All access and activity within the system is logged and can be audited.\\nTo keep CCTV footage secure, G8 uses measures such as:\\n\\nRestricting access to authorised personnel who require it for legitimate operational or legal purposes.\\nUsing secure methods to store and transmit footage.\\nMonitoring for unauthorised access and investigating any incidents that occur.\\nRegularly reviewing access records and system activity.\"}},{\"@type\":\"Question\",\"name\":\"What happens if there\\u2019s ever unauthorised access to the system or any footage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Protecting the security of CCTV footage is a priority. A range of safeguards are built into the system to help prevent unauthorised access.\\nIf unauthorised access to the system or footage is identified, it will be investigated by G8\\u2019s Privacy Officer and Head of Cyber Security in line with G8 policies, the Privacy Act 1988 (Cth), and any other applicable legal requirements.\"}},{\"@type\":\"Question\",\"name\":\"When will CCTV cameras be installed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are currently in the design finalisation and pilot phase. Installation at selected Pilot centres will commence in late September. Installation for remaining centres will be communicated when confirmed.\"}},{\"@type\":\"Question\",\"name\":\"How is privacy being protected?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cameras will only be installed in appropriate shared spaces, and clear signage at centres will let people know where CCTV is in operation.\\nG8 will manage CCTV through consistent policies and procedures across all centres and support offices, helping to ensure the same privacy, safety, and data security standards are applied everywhere.\\nThe use of CCTV will comply with the Privacy Act 1988 (Cth) and other applicable laws.\"}},{\"@type\":\"Question\",\"name\":\"How does family consent for photographs affect CCTV footage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We understand that some families do not permit photographs of their children to be shared or used for marketing or on platforms like Xplor. CCTV footage will never be used for these purposes. CCTV footage will only be used for safety, protection, incident review and investigation as in our CCTV Policy.\\nFamilies will be notified of the presence of CCTV cameras.\"}},{\"@type\":\"Question\",\"name\":\"Will G8 use Artificial Intelligence (AI) to review CCTV footage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"G8 may use AI to conduct searches (for example, attribute searches for colour of clothing) across CCTV Footage where reasonably necessary for CCTV purposes.\\nBiometric information (such as that used in facial recognition technology) is not used as part of these searches.\"}},{\"@type\":\"Question\",\"name\":\"Will audio be recorded?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. Our CCTV system does not capture audio recordings.\"}}]}<\/script>    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3997","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CCTV in our centres - G8 Education<\/title>\n<meta name=\"description\" content=\"G8 Education committed to accelerating the rollout of CCTV to all our centres in Australia as part of our ongoing efforts to strengthen child safety policies, procedures, and practices.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/g8education.edu.au\/cctv-faqs\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CCTV in our centres - G8 Education\" \/>\n<meta property=\"og:description\" content=\"G8 Education committed to accelerating the rollout of CCTV to all our centres in Australia as part of our ongoing efforts to strengthen child safety policies, procedures, and practices.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/g8education.edu.au\/cctv-faqs\" \/>\n<meta property=\"og:site_name\" content=\"G8 Education\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-17T02:11:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2025\/03\/g8.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/cctv-faqs\",\"url\":\"https:\\\/\\\/g8education.edu.au\\\/cctv-faqs\",\"name\":\"CCTV in our centres - G8 Education\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/#website\"},\"datePublished\":\"2025-09-18T03:42:18+00:00\",\"dateModified\":\"2026-09-17T02:11:10+00:00\",\"description\":\"G8 Education committed to accelerating the rollout of CCTV to all our centres in Australia as part of our ongoing efforts to strengthen child safety policies, procedures, and practices.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/cctv-faqs#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/g8education.edu.au\\\/cctv-faqs\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/cctv-faqs#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/g8education.edu.au\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CCTV in our centres\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/#website\",\"url\":\"https:\\\/\\\/g8education.edu.au\\\/\",\"name\":\"G8 Education\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/g8education.edu.au\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/#organization\",\"name\":\"G8 Education\",\"url\":\"https:\\\/\\\/g8education.edu.au\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/g8education.edu.au\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/group-6.png\",\"contentUrl\":\"https:\\\/\\\/g8education.edu.au\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/group-6.png\",\"width\":300,\"height\":136,\"caption\":\"G8 Education\"},\"image\":{\"@id\":\"https:\\\/\\\/g8education.edu.au\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CCTV in our centres - G8 Education","description":"G8 Education committed to accelerating the rollout of CCTV to all our centres in Australia as part of our ongoing efforts to strengthen child safety policies, procedures, and practices.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/g8education.edu.au\/cctv-faqs","og_locale":"en_US","og_type":"article","og_title":"CCTV in our centres - G8 Education","og_description":"G8 Education committed to accelerating the rollout of CCTV to all our centres in Australia as part of our ongoing efforts to strengthen child safety policies, procedures, and practices.","og_url":"https:\/\/g8education.edu.au\/cctv-faqs","og_site_name":"G8 Education","article_modified_time":"2026-09-17T02:11:10+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/g8education.edu.au\/wp-content\/uploads\/2025\/03\/g8.png","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/g8education.edu.au\/cctv-faqs","url":"https:\/\/g8education.edu.au\/cctv-faqs","name":"CCTV in our centres - G8 Education","isPartOf":{"@id":"https:\/\/g8education.edu.au\/#website"},"datePublished":"2025-09-18T03:42:18+00:00","dateModified":"2026-09-17T02:11:10+00:00","description":"G8 Education committed to accelerating the rollout of CCTV to all our centres in Australia as part of our ongoing efforts to strengthen child safety policies, procedures, and practices.","breadcrumb":{"@id":"https:\/\/g8education.edu.au\/cctv-faqs#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/g8education.edu.au\/cctv-faqs"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/g8education.edu.au\/cctv-faqs#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/g8education.edu.au\/"},{"@type":"ListItem","position":2,"name":"CCTV in our centres"}]},{"@type":"WebSite","@id":"https:\/\/g8education.edu.au\/#website","url":"https:\/\/g8education.edu.au\/","name":"G8 Education","description":"","publisher":{"@id":"https:\/\/g8education.edu.au\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/g8education.edu.au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/g8education.edu.au\/#organization","name":"G8 Education","url":"https:\/\/g8education.edu.au\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/g8education.edu.au\/#\/schema\/logo\/image\/","url":"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/11\/group-6.png","contentUrl":"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/11\/group-6.png","width":300,"height":136,"caption":"G8 Education"},"image":{"@id":"https:\/\/g8education.edu.au\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/pages\/3997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/comments?post=3997"}],"version-history":[{"count":2,"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/pages\/3997\/revisions"}],"predecessor-version":[{"id":4720,"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/pages\/3997\/revisions\/4720"}],"wp:attachment":[{"href":"https:\/\/g8education.edu.au\/api\/wp\/v2\/media?parent=3997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}