{"id":597,"date":"2024-10-22T12:37:40","date_gmt":"2024-10-22T02:37:40","guid":{"rendered":"https:\/\/g8education.edu.au\/?page_id=597"},"modified":"2025-11-06T09:05:04","modified_gmt":"2025-11-05T23:05:04","slug":"information-for-suppliers","status":"publish","type":"page","link":"https:\/\/g8education.edu.au\/suppliers\/information-for-suppliers","title":{"rendered":"Information for New or Existing Suppliers"},"content":{"rendered":"    <section id=\"g8-page-title_0_67170ff7201a2\" class=\"g8-page-title primary  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-page-title__container g8-block-container\">\n                        <div class=\"g8-page-title__inner-container--image\">\n                                                            <i class=\"g8-icon g8-icon-g8-pattern-horizontal\"><\/i>\n                                                    <\/div>\n                        <div class=\"g8-page-title__inner-container--content\">\n                            <h1 class=\"g8-page-title__title\">Information for New or Existing Suppliers<\/h1>\n                                                                                                            <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_2_67170ff7201a9\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Our Expectations<\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>We want to make working with us as easy as possible. When supplying to G8 Education, suppliers must comply with our <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/g8_suppliercodeofconduct_2024.pdf\">Supplier Code of Conduct<\/a>. Before any products or services are provided, suppliers must receive an approved purchase order from G8 Education which outlines our purchase order terms and conditions.<\/p>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_4_67170ff7201ad\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Important information to supply to G8 Education <\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>As a minimum, suppliers to G8 Education are required to have:<\/p>\n<ul>\n<li>A current ABN<\/li>\n<li>Public Liability Certificate of Currency<\/li>\n<li>A valid Working with Children Check \/ Certificate (This is required by suppliers who undertake work in our Centres during business hours, and it must be presented at Centres at the time the work is undertaken)<\/li>\n<\/ul>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_6_67170ff7201b0\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Invoicing and Payment \u2013 How we engage with suppliers <\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>G8 encourages all suppliers to register and join the Coupa Supplier Portal (CSP) to transact with us. Prior to supplying products or services to G8 Education, you will need to be issued with an approved purchase order from G8 Education. To ensure prompt payment, suppliers should confirm they have received an approved purchase order (prior to supplying products or services to G8 Education) and submit accurate invoices, referencing the received purchase order number.<\/p>\n<p>Please ensure you have read G8\u2019s <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/terms-and-conditions-of-purchase-17-march-2023.pdf\">Terms and Conditions<\/a>.<\/p>\n<p>Please visit the <a href=\"https:\/\/supplier.coupahost.com\/sessions\/new\" target=\"_blank\" rel=\"noopener\">Coupa Supplier Portal<\/a> for more information.<\/p>\n<\/div>\n\n                                                                                                                        <div class=\"g8-image-content__buttons-group\">\n                                                                                                            <a href=\"https:\/\/supplier.coupahost.com\/sessions\/new\" class=\"g8-image-content__button\" target=\"\" title=\"Visit the Coupa Supplier Portal\"><span>Visit the Coupa Supplier Portal<\/span><\/a>\n                                                                                                    <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_8_67170ff7201b3\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Legislative, Sustainability and Social Responsibilities <\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>Suppliers must comply with all applicable laws and regulations and G8 Education policies and procedures. Suppliers are expected to integrate sound environmental, health and safety management practices into their business.<\/p>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_10_67170ff7201b6\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Working in our Centres <\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>Suppliers that undertake work in our centres are required to have and present a valid Working with Children Card or Certificate. <\/p>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_12_67170ff7201b9\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Other Important Policies <\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>Please ensure you have read these important policies:<\/p>\n<p><a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/g8_suppliercodeofconduct_2024.pdf\" target=\"_blank\" rel=\"noopener\">Supplier Code of Conduct<\/a><\/p>\n<p><a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2025\/11\/whistleblower-policy-september-2025.pdf\">Whistleblower Policy<\/a><\/p>\n<\/div>\n\n                                                                                                                        <div class=\"g8-image-content__buttons-group\">\n                                                                                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/g8_suppliercodeofconduct_2024.pdf\" class=\"g8-image-content__button\" target=\"\" title=\"Supplier Code of Conduct\"><span>Supplier Code of Conduct<\/span><\/a>\n                                                                                                                                                <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2025\/08\/whistleblower-policy-august-2025-final-values-update.pdf\" class=\"g8-image-content__button\" target=\"\" title=\"Whistleblower Policy\"><span>Whistleblower Policy<\/span><\/a>\n                                                                                                    <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_14_67170ff7201bb\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Coupa Supplier Portal (CSP)<\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>G8 Education encourages all suppliers to register and join the <a href=\"https:\/\/supplier.coupahost.com\/sessions\/new\">Coupa Supplier Portal (CSP)<\/a> to transact with us.<\/p>\n<p>If you\u2019re already a supplier to G8 Education, visit the Coupa Supplier Portal for purchase orders and invoices. For assistance in registering and creating your account in Coupa (for existing suppliers only), <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/getting-started-with-the-coupa-supplier-portal-csp-links_mar2023.pdf\" target=\"_blank\" rel=\"noopener\">read our detailed guide here<\/a>.<\/p>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-image-content_16_67170ff7201be\" class=\"g8-image-content g8-block-container  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-image-content__container full no-image\">\n                        <div class=\"g8-image-content__inner-container--image\">\n                                                                                                                                        <\/div>\n                        <div class=\"g8-image-content__inner-container--content\">\n                                                                                        <h2 class=\"g8-image-content__title g8-block-subtitle\">Frequently asked questions &#8211; Coupa Supplier Portal<\/h2>\n                                                                                        <div class=\"g8-image-content__content g8-block-wysiwyg\"><p>Our FAQ section provides all the information you need to get started with our Coupa Supplier Portal. Find answers to common questions about how to set up your account on our supplier portal, and how to manage payments and invoices.<\/p>\n<\/div>\n\n                                                                                                                <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <section id=\"g8-accordion-list_18_67170ff7201c1\" class=\"g8-accordion-list dark  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-accordion-list__container g8-block-container\">\n                                                    <div class=\"g8-accordion__container\">\n                                <h2 class=\"g8-accordion__title g8-block-title\">Account, Log-in and Registration<\/h2>\n                                                                    <div class=\"accordion accordion-flush g8-accordion__items\" id=\"g8-accordion-list_18_67170ff7201c1\">\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-0-0\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-0\">\n                                                        <span class=\"g8-accordion__item__title\">How do I join and register on the Coupa Supplier Portal (CSP)? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-0\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>Identified existing G8 Education suppliers will receive an email with an invitation to register and join the CSP. If you have not received an email to register and join, please check your spam\/junk folder and if it\u2019s not there, email: <a href=\"mailto:themarketplacesuppliers@g8education.edu.au\">themarketplacesuppliers@g8education.edu.au<\/a>.<\/p>\n<p>Once you have received the email invitation, select the \u2018Join Coupa\u2019 button in the email and follow the instructions to register and set up your profile.<\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-0-1\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-1\">\n                                                        <span class=\"g8-accordion__item__title\">Can I request an invitation to join the CSP? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-1\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>Yes. Email\u202f<a href=\"mailto:themarketplacesuppliers@g8education.edu.au\">themarketplacesuppliers@g8education.edu.au<\/a>\u202fand request an invitation to join the CSP.<\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-0-2\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-2\">\n                                                        <span class=\"g8-accordion__item__title\">Why can&#8217;t I log in to the CSP? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>If you already have a Coupa account set up, check that you have entered your email address and password correctly. If you can\u2019t remember your password, select \u2018Forgotten your password\u2019 to request the email to reset your password. <\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-0-3\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-3\">\n                                                        <span class=\"g8-accordion__item__title\">I already have an existing CSP account for another customer. Will I need a second CSP account for G8 Education? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>No. When you receive your invitation to join CSP from G8 Education, simply login with your current CSP account details and select G8 Education as a customer, by selecting Profile >Customer Setup and following the prompts.\u202f You can be doing business with multiple customers from your existing CSP account.\u200b <\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-0-4\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-4\">\n                                                        <span class=\"g8-accordion__item__title\">How do I receive and view Notifications in the CSP? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-0-4\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>Log in to your CSP account and click on the \u2018Notifications\u2019 link in the top right corner. This will open your notifications page. If there is a notification ready for viewing, you will notice a red circle with a number in it showing how many notifications you have. You will also receive a notice by email every time a new notification is added. <\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                            <\/div>\n                                                            <\/div>\n                                                    <div class=\"g8-accordion__container\">\n                                <h2 class=\"g8-accordion__title g8-block-title\">Purchase Orders and Invoices <\/h2>\n                                                                    <div class=\"accordion accordion-flush g8-accordion__items\" id=\"g8-accordion-list_18_67170ff7201c1\">\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-1-0\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-0\">\n                                                        <span class=\"g8-accordion__item__title\">How do I view my purchase orders? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-0\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>Log into your CSP account and select \u2018Orders\u2019 on the Home Page in the top (blue) menu bar. Select the \u2018PO Number\u2019 (blue link) to open and view a purchase order. Purchase orders will be sent to the PO Email Address that G8 Education has on file for your business. If you wish to change this email address, please contact: <a href=\"mailto:themarketplacesuppliers@g8education.edu.au\">themarketplacesuppliers@g8education.edu.au<\/a>.<\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-1-1\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-1\">\n                                                        <span class=\"g8-accordion__item__title\">How do I create and submit an invoice? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-1\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>You can create invoices from your purchase orders and from a Contract directly in the CSP. <\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-1-2\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-2\">\n                                                        <span class=\"g8-accordion__item__title\">Does my invoice need to reference a Purchase Order? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>Yes.\u202fAll invoices to G8 Education must reference the Purchase Order issued to you by G8 Education prior to supplying G8 with products or services. <\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-1-3\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-3\">\n                                                        <span class=\"g8-accordion__item__title\">How do I view and manage my invoices and payments? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>Log into your CSP account and select \u2018Invoices\u2019 on the Home Page in the top (blue) menu bar to view your invoices. \u202fOnce selected, on this page you can also select \u2018Payment Receipts\u2019 to view all payments made. <\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"g8-accordion__item accordion-item\">\n                                                <h2 class=\"g8-accordion__item__header accordion-header\">\n                                                    <button class=\"g8-accordion__item__header__button accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-g8-accordion-list_18_67170ff7201c1-1-4\" aria-expanded=\"false\" aria-controls=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-4\">\n                                                        <span class=\"g8-accordion__item__title\">Where do I go if I need help? <\/span>\n                                                        <i class=\"g8-icon g8-icon-alt-arrow-down\"><\/i>\n                                                    <\/button>\n                                                <\/h2>\n                                                <div id=\"flush-collapse-g8-accordion-list_18_67170ff7201c1-1-4\" class=\"accordion-collapse collapse\" data-bs-parent=\"#g8-accordion-list_18_67170ff7201c1\">\n                                                    <div class=\"g8-accordion__item__content g8-block-wysiwyg\">\n                                                        <p>For technical assistance with Coupa go to:\u202f<a href=\"https:\/\/supplier.coupa.com\/help\/\" target=\"_blank\" rel=\"noopener\">coupa.com\/help\/<\/a>\u202f\u2013 if you cannot find an answer there, email:\u202f<a href=\"mailto:supplier@coupa.com\">supplier@coupa.com<\/a><\/p>\n<p>For all system content and operational\/user enquiries, email:\u202f<a href=\"mailto:themarketplacesuppliers@g8education.edu.au\">themarketplacesuppliers@g8education.edu.au<\/a><\/p>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                            <\/div>\n                                                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I join and register on the Coupa Supplier Portal (CSP)? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Identified existing G8 Education suppliers will receive an email with an invitation to register and join the CSP. If you have not received an email to register and join, please check your spam\\\/junk folder and if it\\u2019s not there, email: themarketplacesuppliers@g8education.edu.au.\\nOnce you have received the email invitation, select the \\u2018Join Coupa\\u2019 button in the email and follow the instructions to register and set up your profile.\"}},{\"@type\":\"Question\",\"name\":\"Can I request an invitation to join the CSP? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Email\\u202fthemarketplacesuppliers@g8education.edu.au\\u202fand request an invitation to join the CSP.\"}},{\"@type\":\"Question\",\"name\":\"Why can't I log in to the CSP? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you already have a Coupa account set up, check that you have entered your email address and password correctly. If you can\\u2019t remember your password, select \\u2018Forgotten your password\\u2019 to request the email to reset your password.\"}},{\"@type\":\"Question\",\"name\":\"I already have an existing CSP account for another customer. Will I need a second CSP account for G8 Education? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. When you receive your invitation to join CSP from G8 Education, simply login with your current CSP account details and select G8 Education as a customer, by selecting Profile >Customer Setup and following the prompts.\\u202f You can be doing business with multiple customers from your existing CSP account.\\u200b\"}},{\"@type\":\"Question\",\"name\":\"How do I receive and view Notifications in the CSP? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Log in to your CSP account and click on the \\u2018Notifications\\u2019 link in the top right corner. This will open your notifications page. If there is a notification ready for viewing, you will notice a red circle with a number in it showing how many notifications you have. You will also receive a notice by email every time a new notification is added.\"}},{\"@type\":\"Question\",\"name\":\"How do I view my purchase orders? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Log into your CSP account and select \\u2018Orders\\u2019 on the Home Page in the top (blue) menu bar. Select the \\u2018PO Number\\u2019 (blue link) to open and view a purchase order. Purchase orders will be sent to the PO Email Address that G8 Education has on file for your business. If you wish to change this email address, please contact: themarketplacesuppliers@g8education.edu.au.\"}},{\"@type\":\"Question\",\"name\":\"How do I create and submit an invoice? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can create invoices from your purchase orders and from a Contract directly in the CSP.\"}},{\"@type\":\"Question\",\"name\":\"Does my invoice need to reference a Purchase Order? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes.\\u202fAll invoices to G8 Education must reference the Purchase Order issued to you by G8 Education prior to supplying G8 with products or services.\"}},{\"@type\":\"Question\",\"name\":\"How do I view and manage my invoices and payments? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Log into your CSP account and select \\u2018Invoices\\u2019 on the Home Page in the top (blue) menu bar to view your invoices. \\u202fOnce selected, on this page you can also select \\u2018Payment Receipts\\u2019 to view all payments made.\"}},{\"@type\":\"Question\",\"name\":\"Where do I go if I need help? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For technical assistance with Coupa go to:\\u202fcoupa.com\\\/help\\\/\\u202f\\u2013 if you cannot find an answer there, email:\\u202fsupplier@coupa.com\\nFor all system content and operational\\\/user enquiries, email:\\u202fthemarketplacesuppliers@g8education.edu.au\"}}]}<\/script>    <\/section>\n\n\n    <section id=\"g8-download_20_67170ff7201c4\" class=\"g8-downloads  \">\n        <div class=\"g8-container\">\n            <div class=\"g8-row\">\n                <div class=\"g8-col\">\n                    <div class=\"g8-downloads__container g8-block-container\">\n                        <div class=\"g8-downloads__inner-container--header\">\n                            <h2 class=\"g8-downloads__title g8-block-title\">Supplier Reference Materials<\/h2>\n                                                    <\/div>\n                        <div class=\"g8-downloads__inner-container--list\">\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Supplier Code of Conduct<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/g8_suppliercodeofconduct_2024.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Getting Started on the CSP<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/getting-started-with-the-coupa-supplier-portal-csp-links_mar2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Creating and Uploading an Invoice via the CSP<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/qrg-how-to-create-and-upload-an-invoice-via-the-coupa-supplier-portal-csp-v.01_apr2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Creating and Uploading an Invoice via SAN (Email)<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/qrg-how-to-create-and-upload-an-invoice-in-coupa_supplier-actional-notification-san_apr2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Supplying and Managing Catalogues<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/themarketplace_supplying_and_managing_catalogues_supplier-qrg_apr2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Changing My PO Email<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/how-to-change-my-po-email-content-for-qrg-in-word-002_apr2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>New Suppliers \u2013 Coupa Registration and Profile Set Up<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/themarketplace_coupa_registration__profile_set_up_supplier_qrg_jul2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Food Suppliers \u2013 Multi \u2013 Use Purchase Orders<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/g8-food-supplier-qrg-1.0-apr2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Two-Factor Authentication Guide<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/two-factor-authentication-guide_jul2023-1.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Creating Your G8 Account \u2013 For New Suppliers<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/coupa-quick-guide-creating-your-g8-account-for-new-g8-suppliers-v3.0-28_03_23-2-jul2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                            <div class=\"g8-downloads__download-container\">\n                                    <div class=\"g8-downloads__download__top\">\n                                        <div class=\"g8-downloads__download__icon-container\"><i class=\"g8-icon g8-icon-document\"><\/i><\/div>\n                                        <div class=\"g8-downloads__download__content\">\n                                            <h4>Creating Your G8 Account \u2013 For Existing Suppliers<\/h4>\n                                                                                    <\/div>\n                                    <\/div>\n                                    \n                                                                            <div class=\"g8-downloads__download__bottom\">\n                                            <a href=\"https:\/\/g8education.edu.au\/wp-content\/uploads\/2024\/10\/coupa-quick-guide-creating-your-g8-account-for-existing-g8-suppliers-v3.0-28_03_23-1-jul2023.pdf\" target=\"_blank\"><span>View<\/span><i class=\"g8-icon g8-icon-alt-arrow-right\"><\/i><\/a>\n                                        <\/div>\n                                                                    <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":578,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-597","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information for New or Existing Suppliers - G8 Education<\/title>\n<meta name=\"description\" content=\"Find essential details for new and existing suppliers working with G8 Education, including FAQs and supplier guidelines.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/g8education.edu.au\/suppliers\/information-for-suppliers\" \/>\n<meta property=\"og:locale\" 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