G8 Education’s families’ and team members’ health and safety remain our highest priority.

Here you will find the latest advice from the government and the steps G8 Education are taking to support all children, families and teams within our centres.

Latest Centre Information

Free child care for all our enrolled families, effective Monday 6 April

Families can keep their bookings in place for free, even if your child is temporarily not currently attending your centre. This allows parents to continue to play their vital roles in Australia’s workforce and education systems. This applies to all enrolled families regardless if they are eligible for the child care subsidy (CCS) or not.

According to the Prime Minister, parents who have terminated enrolment are encouraged to get back in contact with their centre and re-start their arrangements: “Re-starting your enrolment will not require you to send your child to child care and it certainly won’t require you to pay a gap fee. Re-starting your enrolment will, however, hold your place for that point in time when things start to normalise, and you are ready to take your child back to their centre.”

The Prime Minister added that priority will be given to working parents, vulnerable and disadvantaged children that need early education more than ever and parents with pre-existing enrolments.

G8 Education understands that early education services are vital for so many parents. As mentioned by the Prime Minister, children also need familiarity and continuity in this unsettling time. This relief package will help the sector and its employees make it to the other side of the crisis, ensuring that your child’s educators are looked after.

The new subsidy system will be reviewed after one month, with an extension to be considered after three months.

Previous or existing families that would like to re-instate their bookings or increase their days please contact your Centre Manager.

More information about the relief package can be found here: https://www.pm.gov.au/media/early-childhood-education-and-care-relief-package

COVID-19 Health and Safety Management Plan in Centres 

In partnership with our team members, G8 Education is mitigating the risk of COVID-19 to protect the health and safety of team members, children, families, and the wider community. Our COVID-19 Health and Safety Management Plan reflects our current processes that has been informed by the Australian Health Protection Principal Committee high-level advice for the Early Childhood Education and Care sector. 

Our families and team members should feel confident about steps taken to reduce the risk of any infection in our centres, noting that current Government advice suggests that children are at a lower risk of contracting COVID-19. Whilst we continue to actively monitor the situation, we have provided a summary below of how our team members are implementing these measures in our centres.

Health and hygiene

Based on the latest advice from authorities, there are some simple steps you can take to protect you and your families from COVID-19 and other illnesses. We are promoting and practising these measures at all centres.

Self-isolation conditions for travellers – Current Families

Any child or team member who arrives in Australia from overseas from 16th March 2020 must not attend their child care centre for 14 days from their date of arrival. This decision supports the mandatory self-isolation period already imposed on travellers by the Australian Government.

If a family member in your immediate household has arrived in Australia from overseas within the past 14 days and is in self-isolation, then you or your child should continue to attend and notify G8 Education if there are any changes in the health status of the person who has returned from international travel. This equally applies to our team members as well.

Zoono being used in centres

G8 Education has secured the supply of Zoono products – Zoono Hand Sanitiser and Zoono Microbe Shield – for all of our centres.

Zoono products have been extensively tested and proven to kill a wide range of pathogens to provide the highest level of protection and dermatologically tested to be safe on sensitive skin.

Dermatologically tested and ultra-gentle, with no harmful chemicals, Zoono products last all day on skin and up to 28 days on surfaces while fighting bacteria and fungi. Zoono Hand Sanitiser also keeps killing 99.9% of germs for up to 24 hours, even after normal activity and hand washing. Test results show that Zoono’s Z-71 Microbe Shield (the same Zoono technology used in Zoono hand sanitiser) is > 99.99% effective against feline coronavirus (the recognised surrogate for COVID-19).

More information about Zoono and its effectiveness is available here: https://zoono.com/pages/corona-virus

Increased safety measures

G8 Education continues to evaluate and enhance the measures we are taking to protect children in our care, families and team members.

The latest measures include a new COVID-19 Visitor Entry Process, which has been developed to minimise risk within our centres. This process is designed for everyone entering our centres, other than currently enrolled families and team members.

To support community needs, centre tours are going ahead with reviewed centre tour processes to mitigate risks. The modified process will ensure that potential new families follow preventative measures.

Families who would like to book a tour will be asked where they have travelled recently, if they have had exposure to a confirmed case of COVID-19 and if they are exhibiting any flu-like symptoms. If any risks are identified, their tour will be delayed until we have confidence in their wellness.

How to talk to children about COVID-19

It is understandable that this unprecedented situation has created anxiety among families, especially among young children. It is important they get all the support they need – both at our centres and at home.

Our educators are trained to guide and support children through difficult situations. There are several online guides about how you can talk to your children about COVID-19. Here is one from the global children’s agency, Unicef.


The Australian Government’s youth mental health initiative, headspace, has also produced a guide for older children.


Support for domestic violence and abuse

COVID-19 is an unprecedented situation that may cause additional stress for many families, with more time spent in the home. In some circumstances, this can unfortunately result in an increase in domestic violence incidents and abuse in the home. 

If you, or someone you know, needs help, please contact the following helplines, who will assist in getting you in touch with the correct resources and additional support for leaving the abusive environment.

1800RESPECT – 1800 737 732

24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Lifeline – 13 11 14

Lifeline has a national number who can help put you in contact with a crisis service in your state. Anyone across Australia experiencing a personal crisis can call.

Kids Help Line – 1800 551 800

Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.

Further information on COVID-19

Australian Government fact sheet:


Isolation guidance – Australian Government fact sheet:


Contact Information

We will continue to keep everyone updated as necessary, however current families can discuss any concerns or questions with your Centre Manager in the first instance.

If you have specific questions relating to individual situations, please contact the relevant state or territory public health agency: