The health and safety of our families and team members remains our highest priority.

Here you will find the latest government updates, along with the steps G8 Education are taking to support all children, families and teams within our centres.

Enrolling now across some centres

On June 8, 2020, the Education Minister announced the return to the Child Care Subsidy (CCS), with payments re-commencing as of July 13, 2020.

This announcement means that we are now able to welcome more bookings at some of our centres to cater to your full requirements and re-establish our close connections with families. Victorian families, please read below for more information on how the restrictions have impacted our centres.

We understand that the COVID-19 situation has resulted in a challenging economic climate for our country. As we all work to navigate our way through the new normal, we know some families may require assistance regarding understanding the options available to them.

Our ultimate purpose is to ensure all our families have all the tools and information at their disposal to feel confident in their children’s continued journey in early childhood education.

Families are encouraged to contact their Centre Manager with help regarding the easing of the activity test, the Additional Child Care Subsidy, our Flexible Hours program and much more to determine how to make the subsidy work best for them.

Families can also click here to read more about the Additional Child Care Subsidy, with a step-by-step guide on how to apply.

Important updates for Victorian centres

From Thursday 6 August, restrictions apply to Victorian early childhood education and care services until at least Sunday 13 September.

We understand that these new arrangements will contribute to further disruption and dislocation for our families and the communities we are a part of, and we do not take these impacts lightly. We are here to support your family, and we will continue to ensure that you are informed of the latest information and updates as they come to hand.

Centres in Metropolitan Melbourne will remain open only for vulnerable children and children whose parents are permitted workers. Centres in regional and rural Victoria under Stage 3 restrictions continue to operate in line with our Covid-19 Health and Safety Management Plan.

Victorian centres will waive parent gap fees if a child does not attend care due to a COVID-19 reason. While you will still pay your normal gap fee on the days that your child attends their centre, you will not pay any out-of-pocket expenses should your child be unable to attend care due to the restrictions or for COVID-19 reasons.

The fee waiver means that enrolments will be held during this time, whereas cancelling your bookings could potentially see your child waitlisted if you wish to return following the restrictions lifting.

G8 Education is also extending the following actions, consistent with the advice of the Victorian Department of Education and Training, to all centres in Victoria effective Monday 3 August:

  • Families and visitors to any of our centres in Victoria are required to wear a face covering at all times while within the centre, including drop off and pick up of children;
  • Team members are required to wear a face covering when conducting health and wellness monitoring on children upon arrival, and at all other times they are not working directly with children while within the centre.

COVID-19 Health and Safety Management Plan in Centres

All G8 Education centres across Australia continue to undertake safety measures to protect the health and safety of team members, children, families and the wider community, and reduce the risk of infection. Our COVID-19 Health and Safety Management Plan in centre has been informed by the Australian Health Protection Principal Committee high-level advice for the Early Childhood Education and Care sector.

Health and hygiene

Based on the latest advice from authorities, there are some simple steps you can take to protect you and your families from COVID-19 and other illnesses. We continue to promote and practice these measures at all centres.

Self-isolation conditions for travellers – Current Families

Any child or team member who arrives in Australia from overseas from 16th March 2020 must not attend their child care centre for 14 days from their date of arrival. This decision supports the mandatory self-isolation period already imposed on travellers by the Australian Government.

If a family member in your immediate household has arrived in Australia from overseas within the past 14 days and is in self-isolation, then you or your child should continue to attend and notify G8 Education if there are any changes in the health status of the person who has returned from international travel. This equally applies to our team members as well.

Zoono being used in centres

G8 Education has secured the supply of Zoono products – Zoono Hand Sanitiser and Zoono Microbe Shield – for all of our centres.

Zoono products have been extensively tested and proven to kill a wide range of pathogens to provide the highest level of protection. They are also dermatologically tested to be safe on sensitive skin.

Dermatologically tested and ultra-gentle, with no harmful chemicals, Zoono products last all day on skin and up to 28 days on surfaces while fighting bacteria and fungi. Zoono Hand Sanitiser also keeps killing 99.9% of germs for up to 24 hours, even after normal activity and hand washing.

Test results show that Zoono’s Z-71 Microbe Shield (the same Zoono technology used in Zoono Hand Sanitiser) is > 99.99% effective against feline coronavirus (the recognised surrogate for COVID-19).

More information about Zoono and its effectiveness is available here:

Increased safety measures

G8 Education continues to evaluate and enhance the measures we are taking to protect children in our care, families and team members.

The latest measures include a new COVID-19 Visitor Entry Process, which has been developed to minimise risk within our centres. This process is designed for everyone entering our centres, other than currently enrolled families and team members.

To support community needs, centre tours are going ahead with reviewed centre tour processes to mitigate risks. The modified process will ensure that potential new families follow preventative measures.

Families who would like to book a tour will be asked where they have travelled recently, if they have had exposure to a confirmed case of COVID-19 and if they are exhibiting any flu-like symptoms. If any risks are identified, their tour will be delayed until we have confidence in their wellness.

How to talk to children about COVID-19

It is understandable that this unprecedented situation has created anxiety among families, especially among young children. It is important they get all the support they need – both at our centres and at home.

Our educators are trained to guide and support children through difficult situations. There are several online guides about how you can talk to your children about COVID-19. Here is one from the global children’s agency, Unicef.

The Australian Government’s youth mental health initiative, headspace, has also produced a guide for older children.

Support for domestic violence and abuse

COVID-19 is an unprecedented situation that may cause additional stress for many families, with more time spent in the home. In some circumstances, this can unfortunately result in an increase in domestic violence incidents and abuse in the home.

If you, or someone you know, needs help, please contact the following helplines, who will assist in getting you in touch with the correct resources and additional support for leaving the abusive environment.

1800RESPECT – 1800 737 732

24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Lifeline – 13 11 14

Lifeline has a national number who can help put you in contact with a crisis service in your state. Anyone across Australia experiencing a personal crisis can call.

Kids Help Line – 1800 551 800

Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.

Further information on COVID-19

Australian Government fact sheet:

Isolation guidance – Australian Government fact sheet:

Contact Information

We will continue to keep everyone updated as necessary, however current families can discuss any concerns or questions with your Centre Manager in the first instance.

If you have specific questions relating to individual situations, please contact the relevant state or territory public health agency: