The health and safety of our families and team members remains our highest priority.

Here you will find the latest government updates, along with the steps G8 Education are taking to support all children, families and teams within our centres.

Enrolling across centres

We are welcoming bookings at our centres to cater to your full requirements and establish our close connections with families.

We do understand that the COVID-19 situation has resulted in a challenging economic climate for our country, and we know some families may require assistance regarding understanding the options available to them.

Our ultimate purpose is to ensure all our families have all the tools and information at their disposal to feel confident in their children’s continued journey in early childhood education.

Families are encouraged to contact their Centre Manager with help regarding the Additional Child Care Subsidy, our Flexible Hours program and much more to determine how to make the subsidy work best for them.

Families can also click here to check out our guide to the Child Care Subsidy which runs through many of the above points.

COVID-19 Health and Safety Management Plan in Centres

All G8 Education centres across Australia continue to undertake safety measures to protect the health and safety of team members, children, families and the wider community, and reduce the risk of infection. Our COVID-19 Health and Safety Management Plan in centre has been informed by the Australian Health Protection Principal Committee high-level advice for the Early Childhood Education and Care sector.

An important reminder for families: If a child is unwell, or displaying any COVID-19 symptoms, we ask that they do not attend their centre. To maintain the safety and wellbeing of all children and team members, we will ask parents to collect any child that begins to show symptoms throughout their day in centre. 

These symptoms include fever, cough, sore throat, shortness of breath or a runny nose. We will also ask parents to collect children experiencing headaches, muscle soreness, nausea, vomiting and diarrhoea.

We appreciate your consideration and understanding at this time. 

Health and hygiene

Based on the latest advice from authorities, there are some simple steps you can take to protect you and your families from COVID-19 and other illnesses. We continue to promote and practice these measures at all centres.

Self-isolation conditions for travellers – Current Families

G8 Education is continually taking proactive steps to implement additional safety measures to mitigate any risk of infection to families, children and team members. If a family member in your immediate household has recently travelled domestically or internationally to an area that has been declared a COVID-19 Hot Spot or ordered into a Government mandated lockdown within the last 14 days we ask that you notify your Centre Manager and please keep children at home for the duration of the self-isolation period of 14 days, unless you are an essential worker, your child is vulnerable, or you are unable to look after your children during the day. We also request any families and children who are unwell must not attend the centre and that you notify your Centre Manager as soon as possible.

Zoono being used in centres

G8 Education has secured the supply of Zoono products – Zoono Hand Sanitiser and Zoono Microbe Shield – for all of our centres.

Zoono products have been extensively tested and proven to kill a wide range of pathogens to provide the highest level of protection. They are also dermatologically tested to be safe on sensitive skin.

Dermatologically tested and ultra-gentle, with no harmful chemicals, Zoono products last all day on skin and up to 28 days on surfaces while fighting bacteria and fungi. Zoono Hand Sanitiser also keeps killing 99.9% of germs for up to 24 hours, even after normal activity and hand washing.

Test results show that Zoono’s Z-71 Microbe Shield (the same Zoono technology used in Zoono Hand Sanitiser) is > 99.99% effective against feline coronavirus (the recognised surrogate for COVID-19).

More information about Zoono and its effectiveness is available here:

Increased safety measures

G8 Education continues to evaluate and enhance the measures we are taking to protect children in our care, families and team members.

These measures include a COVID-19 Visitor Entry Process, which has been developed to minimise risk within our centres. This process is designed for everyone entering our centres, other than currently enrolled families and team members.

To support community needs, centre tours are going ahead with reviewed centre tour processes to mitigate risks. The modified process will ensure that potential new families follow preventative measures.

Families who would like to book a tour will be asked where they have travelled recently, if they have had exposure to a confirmed case of COVID-19 and if they are exhibiting any flu-like symptoms. If any risks are identified, their tour will be delayed until we have confidence in their wellness.

How to talk to children about COVID-19

It is understandable that this unprecedented situation has created anxiety among families, especially among young children. It is important they get all the support they need – both at our centres and at home.

Our educators are trained to guide and support children through difficult situations. There are several online guides about how you can talk to your children about COVID-19. Here is one from the global children’s agency, Unicef.

The Australian Government’s youth mental health initiative, headspace, has also produced a guide for older children.

Support for domestic violence and abuse

COVID-19 is an unprecedented situation that may cause additional stress for many families, with more time spent in the home. In some circumstances, this can unfortunately result in an increase in domestic violence incidents and abuse in the home.

If you, or someone you know, needs help, please contact the following helplines, who will assist in getting you in touch with the correct resources and additional support for leaving the abusive environment.

1800RESPECT – 1800 737 732

24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Lifeline – 13 11 14

Lifeline has a national number who can help put you in contact with a crisis service in your state. Anyone across Australia experiencing a personal crisis can call.

Kids Help Line – 1800 551 800

Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.

Further information on COVID-19

Australian Government fact sheet:

Contact Information

We will continue to keep everyone updated as necessary, however current families can discuss any concerns or questions with your Centre Manager in the first instance.

If you have specific questions relating to individual situations, please contact the relevant state or territory public health agency: